Desk Phones + Apps
Yealink desk phones up front; desktop and mobile apps for everyone on the move.
Infrastructure
Seamless Business Communication
One cloud phone system for the desk and the field, Yealink desk phones up front, desktop and mobile apps everywhere else, and one number per person across every device.
Phones and apps, together
Our hosted voice platform is built for teams that split their day between the desk and the field. Yealink desk phones go where they earn their keep, the front office and dispatch, while everyone else works from the desktop and mobile apps, all on one platform with one number per person.
Every extension gets the full platform, no tiers and no add-on fees to unlock the basics. We design, port, secure, and support the whole system end to end.
Infrastructure
What's included
One Number, Any Device
Make and take office calls from a personal phone, privately, on one number everywhere.
Business Texting
SMS and MMS on your business numbers with 10DLC registration and a shared team inbox.
Every Feature Standard
Auto-attendant, routing, queues, ring groups, conferencing, find-me/follow-me, visual voicemail-to-email.
Secure by Default
TLS/SRTP and AES-256 encryption, with CNAM and E911 on every number.
Presence & Chat
Inter-team chat, presence indicators, and seamless call transferring, plus unlimited US & Canada.
Why MCIT
More Than a Vendor, a Partner
Businesses across Pennsylvania trust MCIT because we pair enterprise-grade capability with the responsiveness of a local team.
Local & Personal
A Lehigh Valley team you can actually reach, not a far-off call center.
Fast Response
Quick, friendly support that resolves issues before they slow you down.
Security First
Protection built into everything we deliver, not bolted on later.
True Partnership
Proactive, transparent service focused on your long-term success.
FAQ
VoIP Services Questions
Common questions about MCIT VoIP Services. Need more detail? We're a quick call away.
Will we keep our existing phone numbers?
Yes, we handle number porting as part of the migration so your business numbers stay the same.
Can people work from the desk and the field?
Yes. Desk staff use Yealink phones; everyone else uses the desktop and mobile apps, all on one number per person across every device.
Is texting included?
Yes. SMS and MMS on your business numbers are included, with 10DLC campaign registration so messages land, and a shared team inbox for common numbers.
Do we pay extra to unlock features?
No. Every extension gets the full platform, no tiers and no add-on fees for the basics.
Free, No-Pressure Assessment
Ready to Get Started with VoIP Services?
Let's talk about your voip services needs. Get a free assessment and a clear, honest plan, no commitment required.